Shipping policy

Shipping Policy

Awon Omo Yoruba Store

Order Processing

Orders are typically processed within 1 -2 business days after payment is confirmed. Orders are not processed on weekends or holidays. During busy periods, processing may take longer.

We use FedEx for all shipments.

Delivery Times

Estimated delivery times depend on the destination and FedEx service used. Delivery estimates begin once your order has shipped and are not guaranteed unless expressly stated.

Weather, holidays, carrier delays, and other circumstances may affect delivery times.

Order Tracking

Once your order has shipped, we will email you a shipping confirmation with your FedEx tracking number so you can follow your package’s progress.

Shipping Address

Please confirm your shipping address before placing your order. If you notice an error, email contact@awonomoyoruba.com as soon as possible. Address changes may not be possible after an order has shipped.

If a package is returned because of an incorrect or incomplete address, additional charges may apply to resend it. We will confirm any reshipping charges with you before proceeding.

Missing, Damaged, or Incorrect Orders

If your package is missing, arrives damaged, or contains an incorrect item, contact us promptly at contact@awonomoyoruba.com with your order number and relevant details. For damaged or incorrect items, please include photos of the product and packaging so we can help resolve the issue.

Returns

Eligible items may be returned within 30 days of purchase with proof of purchase. Medicines and spiritual soaps cannot be returned, except where applicable law requires otherwise. Please review our Return Policy for details.